Manchester, Connecticut

Defective Concrete and Crumbling Foundation Information


Manchester is one of over 40 municipalities in Connecticut known to have properties built using defective concrete used in building foundations. 

Owners of residential properties that are impacted by defective concrete are entitled to obtain a reduction in their property's assessment through a change in legislation that occurred in 2016.  Manchester has information about how to qualify for that assessment reduction, along with an application at this link:


The 2016 legislation regarding assessment reductions for defective concrete is online at this link:

In addition, the Connecticut Department of Consumer Protection also has more information about defective concrete at this link:

The Capitol Region Council of Governments, CRCOG, also has information about defective concrete on their website at this link:

The State of Connecticut's captive insurer, known as Connecticut Foundation Solutions Indemnity Company, Inc. (CFSIC) published their "claim management guidelines" and application for foundation replacement funding online.

CFSIC's home page is at this link:  

The application and information for homeowners who wish to submit claims is at this link:  

CFSIC began accepting applications for foundation replacement funding on January 10, 2019 at 9:00 AM, EST. 

Applications can be completed online, or downloaded and completed offline. 

You may contact CFSIC by email at
The CFSIC website provides information about qualifying claims and how claims will be processed. The best place to start is to go to the “For Homeowners” section of the site, which includes a detailed "Q&A" section.

There is a also a separate page for contractors which assists contractors in learning what CFSIC will pay for and how work must be carried out.

In addition, the Connecticut Department of Housing has information online at this link:

The Department of Housing has appointed a Homeowner Advocate for Crumbing Foundations, Lena Holleran, and her contact information can be found at the link above.

The Town of Manchester recommends that anyone with a home built in 1983 or later examine their foundation and review the information above to determine if your home might be impacted.

Further information regarding the defective concrete issue in Manchester, and questions or concerns can be address by calling 860-647-3011, or e-mailing or

Link to the State of Connecticut Attorney General's Office issued a report on defective concrete issue in November 2016.

The Internal Revenue Service has specific regulations and procedures regarding claiming casualty losses regarding deteroriating concrete foundations caused by pyrrhotite.  The Town of Manchester staff is not experts in these IRS requirements, and we cannot provide assistance on how impacted homeowners can go about claiming such casualty losses.   However, we are listing the IRS information below for informational purposes:

           IRS Revenue Procedure 2017-60

           IRS Revenue Procedure 2018-14

           Additional IRS Materials:

Link to State of Connecticut, Office of Legislative Research Report on Crumbling Concrete Foundations in Connecticut, September 19, 2018

Link to June 6, 2018 presentation on "Crumbling Foundations, Defective Concrete" at the 75th Annual School for Connecticut Assessors and Boards of Assessment Appeals at UConn.