Manchester, Connecticut

Defective Concrete and Crumbling Foundation Information


Manchester is one of over 40 municipalities in Connecticut known to have properties built using defective concrete used in building foundations. 

Owners of residential properties that are impacted by defective concrete are entitled to obtain a reduction in their property's assessment through a change in legislation that occurred in 2016.  Manchester has information about how to qualify for that assessment reduction, along with an application at this link:


The 2016 legislation regarding assessment reductions for defective concrete is online at this link:

In addition, the Connecticut Department of Consumer Protection also has more information about defective concrete at this link:

The Capitol Region Council of Governments, CRCOG, also has information about defective concrete on their website at this link:

On October 15, 2018, the State of Connecticut's captive insurer, known as Connecticut Foundation Solutions Indemnity Company, Inc. (CFSIC) published their first "claim management guidelines" online at this link:

CFSIC is the captive insurance company that has been set up to provide repair funds to owners of properties with defective concrete foundations.  The Town of Manchester strongly advises impacted owners to use the link above to learn about the process that CFSIC has established, and what is needed to apply for repair funds.  Though there is a 30-day comment period before CFSIC is allowed to accept applications, the target date for CFSIC to begin accepting applications is November 15, 2018.

In addition, the Connecticut Department of Housing has information online at this link:

The Department of Housing has appointed a Homeowner Advocate for Crumbing Foundations, Lena Holleran, and her contact information can be found at the link above.

The Town of Manchester recommends that anyone with a home built in 1983 or later examine their foundation and review the information above to determine if your home might be impacted.

Further information regarding the defective concrete issue in Manchester, and questions or concerns can be address by calling 860-647-3011, or e-mailing or

Link to the State of Connecticut Attorney General's Office issued a report on defective concrete issue in November 2016.

The Internal Revenue Service has specific regulations and procedures regarding claiming casualty losses regarding deteroriating concrete foundations caused by pyrrhotite.  The Town of Manchester staff is not experts in these IRS requirements, and we cannot provide assistance on how impacted homeowners can go about claiming such casualty losses.   However, we are listing the IRS information below for informational purposes:

           IRS Revenue Procedure 2017-60

           IRS Revenue Procedure 2018-14

           Additional IRS Materials:

Link to State of Connecticut, Office of Legislative Research Report on Crumbling Concrete Foundations in Connecticut, September 19, 2018

Link to June 6, 2018 presentation on "Crumbling Foundations, Defective Concrete" at the 75th Annual School for Connecticut Assessors and Boards of Assessment Appeals at UConn.