Assessment and Collection Offices
41 Center Street, PO Box 191
8:30 am- 5:00 pm Monday through Friday, excluding holidays
Assessment: (860) 647-3016
Tax Collection: (860) 647-3018
Fax: (860) 647-3099
Beth Jacobs, CCMC, Asst. Collector of Revenue: firstname.lastname@example.org
Angel Johnstone CCMA I, Deputy Assessor: email@example.com
REVALUATION PRESENTATIONS: Town staff will present information on Manchester's October 1, 2016 revaluation at the Lincoln Center Hearing Room on Thursday, 9/1/2016 at 7:00 PM and on Thursday, 9/15/2016 at 7:00 PM. The staff will explain the revaluation process, provide a time line of Manchester's revaluation, discuss revaluation information, take questions from the public, and provide answers. No reservation is required, we urge Manchester property owners to attend one of the meetings. Both meetings will cover the same information, and it is not necessary to attend both meetings. If you are interested, please feel free to attend. For more information, or if you would like to schedule a presentation at an association or civic group you are involved with, please call 860-647-3011 or e-mail at firstname.lastname@example.org.
URGENT NOTICE REGARDING DEFECTIVE CONCRETE FOUNDATIONS. Manchester is one of roughly twenty municipalities in Northeastern Connecticut known to have properties built using defective concrete used in building foundations. Recently passed legislation has allowed owners of properties built with defective concrete to receive a reduced property assessment as of the Grand List (tax list) of October 1, 2016. This Grand List coincides with Manchester's next-scheduled revaluation and will impact tax bills beginning in July 2017. If you believe your property may have defective concrete, you may find out more about the process of receiving a reduced assessment here:
Town of Manchester, Defective Concrete Cover Letter & Application- July 2016
The recently adopted legislation regarding defective concrete is online at this link:
In addition, the Connecticut Department of Consumer Protection also has more information about defective concrete at this link:
The Town of Manchester recommends that anyone with a home built in 1983 or later examine their foundation and review the information above to determine if your home might be impacted.
Further information regarding the defective concrete issue in Manchester, and questions or concerns can be address by calling 860-647-3011, or e-mailing email@example.com or firstname.lastname@example.org
The Town of Manchester will host a meeting on crumbling foundations on Thursday, September 8, 2016 at 7:00 PM at Cheney Hall (177 Hartford Road, Manchester, CT). More information about this meeting can be found at this link:
INFORMATION REGARDING MOTOR VEHICLE TAX BILLS DUE IN JULY 2016: The CT DMV and municipalities statewide are working to resolve some inconsistences among residents’ mailing addresses and domicile addresses. If you received a tax bill from a town that you did not reside in or garage your vehicle in as of October 1, 2015, contact the Assessor to request a transfer to the correct municipality. If your registration has expired or is due to expire with 60 days, and you have not received a renewal notification, you must contact DMV. If you are being reported with a tax (or other) compliance issue from a municipality you never lived in, you should contact the municipality reporting the compliance. You may renew your registration, cancel license plates and verify your renewal status at DMV’s web site at: www.ct.gov/dmv/online.
FARM BUILDING EXEMPTION APPLICATION: As of November 2015, the Town of Manchester Board of Directors adopted a new local ordinance (Code of Ordinances Section 285-5.2) which allows an exemption of up to $100,000 in assessment for qualifying farm buildings. In order to apply for this exemption, qualifying farms must file an application. The application can be found on in the "Miscellaneous Forms and Documents" on the Assessment & Collection department page. The filing deadline is November 1st annually.
MEMBERS OF ARMED FORCES - One car belonging to or leased by an active duty serviceperson may be completely tax exempt each tax year. Call (860) 647-3016 for details. For CT residents, the application is available in "Miscellaneous Forms and Documents" and is labelled "One-Vehicle Exemption". For Non-Residents, use the form labelled "Military Non-Resident". See the brochure "Property Tax Relief for Veterans, Seniors and Disabled" on the menu list for more information and filing deadlines.
ASSESSOR'S OFFICE 860-647-3016
Grand List Press Release
Tax bills are mailed in June each year, and payments are due in July each year. Real estate tax bills, some Personal Property tax bills, and Supplemental Motor Vehicle tax bills will also have a second installment due in January each year. Taxes are generally paid in arrears. For example, payments on the October 1, 2015 Grand List are due in July 2016 and January 2017. Real estate tax bills are based on Manchester's October 1, 2011 revaluation. You can check the mill rate for your location using the Mill Rate History chart located on the Micellaneous Forms and Documents page. Eighth District locations can be found on the Miscellaneous Forms and Documents page.
The mission of the Assessor's Office is to accurately and fairly assess the value of all real estate, personal property and motor vehicles located in the Town of Manchester in accordance with Connecticut state law. The office also administers various exemption and abatement programs related to property taxes for veterans, low-income seniors and disabled.
COLLECTOR OF REVENUE 860-647-3018
Tax bills are mailed in June each year, and payments are due in July each year. Real estate tax bills, some Personal Property tax bills, and Supplemental Motor Vehicle tax bills will also have a second installment due in January each year. Taxes are generally paid in arrears. For example, payments on the October 1, 2015 Grand List are due in July 2016 and January 2017. Real estate tax bills are based on Manchester's October 1, 2011 revaluation.
Taxpayers owning more than one motor vehicle will notice that all of their vehicles will be included on a single tax bill. The center portion of the bill will list each vehicle represented by the single bill. This is in response to taxpayer requests to mail all motor vehicles in the same envelope, which many taxpayers have indicated is more convenient, as well as reducing the Town’s expenses on printing and postage.
Motor Vehicle tax bills mailed in June reflect vehicles registered as of the prior October 1st. Any vehicles registered after October 1st will will not appear on the tax bill mailed in June, and will be billed approximatey six months later, in December.
Tax payments may be made at the Collectors Office in Town Hall, by mail using the envelope enclosed with the bill or to the address at the top of this page or by using the on-line payment site. The Tax Collector’s Office can also take payments in person by check, cash, money order, credit cards, or debit cards (with a 2.45% Discover processing fee.) Online payments may be made with a debit card or a credit card (plus a 3% processing fee.)
Delinquent vehicle taxes requiring immediate DMV clearance for registration may be paid in cash, money order, or with a debit or credit card (the convenience fee will be added).
Current tax payments (not delinquent taxes) may also be made at the Customer Service and Information Center in Town Hall. Also for your convenience, there is a night-drop box for non-cash payments at the rear of Town Hall near the handicap access door. The Assessment & Collection office will offer extended hours on the last day to make current payments each year.
Manchester taxpayers continue to have the ability to pay their Tax Bills and Water & Sewer Payments online at On-Line Bill Pay and Tax Payment Lookup. Due date, interest charges, etc., where applicable, are the same for online tax payments as for over-the-counter payments, however an additional convenience fee will apply to all credit card payments made online, and a fee of $0.50 is charged for each E-check tax payment online.
While the Town has no desire to charge interest on late payments, we must remind the taxpayers that failure to make timely payments will subject taxpayers to an interest charge of 1.5% per month from the July 1st or January 1st due date. The minimum interest charge is $2.00. If you believe you will be paying late, please call the Office of Assessment & Collection at 860-647-3018 for the correct amount due. Please also note that there is no mailing for the second installment for Real Estate and Personal Property tax bills. Both payment coupons are included with the bill mailed in June. Please save your receipts for income tax purposes. You may call 860-647-3018 with questions regarding tax collection issues.
For questions regarding real estate assessments please call 860-647-3016;
questions regarding personal property assessments please call 860-647-3015;
or questions regarding motor vehicle assessments please call 860-647-3017.
Out-of-State Vehicles. Are you a Manchester resident? Is your vehicle properly registered in Connecticut, and to your proper address? The Town of Manchester frequently receives complaints about Manchester residents who have their vehicles registered in other states, yet garage and use those vehicles here in Manchester on a daily basis. This is a violation of Connecticut law, and Connecticut law allows municipalities to assess and tax vehicles that are either not registered at all, or are registered in other states if those vehicles most frequently leave from and return to Connecticut. If you are Manchester resident and your vehicle is registered out-of-state, we urge you to properly register your vehicle in Connecticut. We fully investigate all complaints we receive as it is not fair to our taxpayers who are properly registered here. If you know of someone who is a Manchester resident and has a vehicle they keep here in Manchester, but has that vehicle registered out-of-state, or not registered at all, you can report them anonymously to the town by calling 860-647-3011 or 860-647-3015.